Safe and Responsible Platform

gajee's Commitment to Responsible Gaming

gajee believes entertainment is only valuable when it is safe — play with complete responsibility using our protection tools and guidelines.

gajee is a trusted online entertainment platform for players in Bangladesh. We believe that online gaming and betting is enjoyable only when experienced in moderation and with awareness. Responsible gaming is not just a policy for us — it is the core foundation of our platform.

While many people enjoy gambling as a form of entertainment, it can in some cases lead to addiction. For this reason, gajee is mindful of every player's mental and financial wellbeing. We have prepared a set of tools and features to help you keep your gaming habits under control.

Remember, responsible gaming is not only about protecting yourself — it is also a way of staying responsible toward your family and loved ones. At gajee, we are always here for you with support and assistance.

Our Protection Tools

Set a Deposit Limit

Decide for yourself how much you can deposit each day, each week, or each month. Setting this limit keeps your budget in check and reduces the risk of overspending. Lowering a limit takes effect immediately.

Set a Loss Limit

Set a limit on how much you can lose within a given period. Once you reach the limit, your account will automatically pause gaming activity for that period. Keep yourself protected from financial loss.

Time-Out Break

Need a break for a few days? Use the time-out feature to temporarily deactivate your account for anywhere from 24 hours up to a maximum of 30 days. During this time, no betting or deposits will be possible.

Self-Exclusion

If you feel that gambling is having a negative impact on your life, choose self-exclusion. Selecting this option will close your account for an extended period. Contact our live chat for assistance.

Reality Check Reminder

Get reminders about how long you have been playing. At set intervals, gajee will show you a message with a summary of your playing time and wins and losses. This makes it easier to stay aware of your gaming.

Gaming History Review

View your complete transaction and betting history in your account. Analyse how much time and money you have spent and understand your own gaming patterns. This transparency helps you make more responsible decisions.

21+ Only

Age Verification is Mandatory

gajee is only for adults aged 21 and above. Age is verified at the time of account registration, and no underage person may conduct any financial activity on our platform.

If there is an underage member in your household, please use parental control software on your device and keep your account details secure.

Steps to Protect Minors

  • Never share your login password with anyone
  • Always log out of your account after use
  • Never share your bKash or Nagad PIN with anyone
  • Enable parental controls on your device

Warning Signs of Problem Gambling

Gambling should be enjoyable, but sometimes it can spiral out of control. If you or someone close to you shows any of the signs below, help should be sought without delay.

  • Repeatedly trying to win back lost money ("chasing losses")
  • Spending more than your budget or beyond what you can afford
  • Hiding your gambling from family or friends
  • Spending more time gambling instead of work, family, or studies
  • Feeling restless or irritable when trying to stop gambling
  • Gambling with borrowed money or taking on debt to gamble
  • Thinking about gambling constantly and eagerly waiting for the next session
  • Gambling to escape stress, depression, or negative feelings
If even one of the signs above applies to you, contact us via our 24/7 live chat or email. We are ready to help without any judgment.

Steps to Keep Yourself Protected

01

Set a Budget

Decide in advance how much you can afford to spend on entertainment each week or month. Only deposit an amount that, if lost, would not cause hardship for your household.

02

Stick to Time Limits

Set a time limit for each gaming session in advance and stick to it. Use the time-out feature and take regular breaks. Gaming should never take away from your sleep or time with your family.

03

Review Your Limits

Review your deposit and loss limits every month. Reduce them if needed. Remember, while lowering a limit is immediate, a request to increase one may take a little time to process.

04

Seek Support

If you are experiencing problems, do not wait — contact our support team. Our 24/7 live chat team speaks Bengali and will help you activate any protection tool, including self-exclusion.

Get Our Support

You do not have to face a gambling problem alone. gajee's support team is always here for you. Reach us through any of the options below.

24/7 Live Chat

Talk to our live chat support team in Bengali at any time. They will help you activate deposit limits, self-exclusion, or any other protection tool.

Email Support

If you want to share details in writing, send us an email. Our team will respond quickly and help you resolve your issue. All information is kept completely confidential.

[email protected]

Account Protection

Log in to your account directly and activate any protection feature from settings — deposit limit, loss limit, reality check, or self-exclusion. Changes take effect immediately.

Core Principles of Responsible Gaming

Our commitment to responsible gaming at gajee means we care about the wellbeing of every player. We believe gambling is a form of entertainment, not a source of income. With that in mind, every player should keep a few important things in mind.

  • Gambling is for entertainment — not a guaranteed way to make money
  • Only spend money that you can afford to lose
  • Never bet while drinking alcohol or under mental stress
  • Set a budget and time limit before every session
  • Maintain healthy relationships with family, friends, and your community
  • If you feel a problem developing, ask for help right away — there is nothing to be ashamed of

Financial Protection Information

Minimum Deposit ৳200
Minimum Withdrawal ৳1,000
Withdrawal Time 5-30 min.
Support Availability 24/7
Protected by SSL encryption. bKash, Nagad, Rocket, Upay, and bank transfer supported.

Questions and Answers About Responsible Gaming

Yes, you can set daily, weekly, or monthly deposit limits from your account settings. Lowering a limit takes effect immediately. If you cannot find this option in your account, contact our 24/7 live chat — our support team will set it up for you right away.

The duration of self-exclusion and the steps to follow afterward depend on the type of exclusion you chose. For a short-term time-out, your account is reactivated automatically once the period ends. For long-term self-exclusion, you will need to contact our support team to reactivate your account, and a cooling-off period must be observed.

A time-out is a temporary break — typically from 24 hours up to 30 days — after which you can play again as normal. Self-exclusion is a longer-term measure, usually for 6 months or more. The process to reactivate an account during an active self-exclusion is intentionally complex, to protect you.

Start by speaking with them with empathy and without judgment. Let them know that help is available and that seeking it is not a sign of weakness. gajee's support team can also advise family members. Write to us at [email protected] and we will point you in the right direction.

Yes, gajee strictly follows a 21+ age policy. Age verification takes place during registration, and any suspicious account is reviewed. If you suspect a minor is using an account, please notify us immediately — we will take action right away.

You can set the frequency of reality checks yourself — every 30 minutes, every 1 hour, or every 2 hours. Each reminder will show your total playing time for the current session, total bets placed, a win/loss summary, and your current balance. This helps you stay aware and decide when to stop.

Play with Enjoyment and Responsibility

gajee offers you a wide range of games, secure payments, and 24/7 Bengali support. Enjoy your favourite games today — with complete responsibility.

Play Slots Cricket Betting Live Casino More FAQs